m-Government & Participation
This project uses a “Many to one SMS” based application to help government ministries monitor labour at nregs work sites - National Rural Employment Government Schemes. Information pertaining to labour used to be collected in a time-consuming process of phone calls and emails. Now, on the first day of the week, the secretary of every gram panchayat (local village/town government) is required to send an SMS in a prescribed format to a designated telephone number.
The SMS is automatically transferred to an electronic database and the information is displayed on a dynamic webpage. If the information has not received, a reminder SMS is generated and sent. In case an incorrect SMS is received, there is an option to edit data at the block level itself. The Many to One SMS based reporting system assists in reducing time delays in information-gathering.
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M-Post is a postal service facilitating money transfers, mailing and other postal transactions. When citizens transfer monies with M-Post, the beneficiaries receive the info & code by SMS, getting the funds in their account or at any postal desk within a minute.
Postal account holders can see their account summaries and make transactions. Retired people receive social security pension payment info via SMS; students are informed of loan and scholarship support payment arrivals the same way.
Express mail senders can track and trace the delivery process; business customers receive notices to collect their ordered goods by SMS. M-Post also offers mobile payment services including money transfers, bill payments, as well as fixed and mobile phone top-ups.
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The Mobile Portal – Kingdom of Bahrain is used as a new channel in the delivery of e-Government services to the citizens and residents of Bahrain. The Portal includes over 45 e-Government services provided either over WAP or by SMS. All services are made available in Arabic, as well as in English.
The services can be classified into three categories: 1) Information Services, such as e-Weather, doctor search, embassy contacts; 2) Interactive Services, such as mobile blogs or mobile polls; and 3) Transaction Services, such as paying electricity and water bills or traffic contraventions.
The mobile portal is integrated with ministries and departments, communicating data and information to users. Given that mobile penetration in Bahrain is amongst the highest in the world, the Mobile Portal – Kingdom of Bahrain is expected to become the preferred channel by which clients and citizens access government services.
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Boston CitizensConnectis a new tool for constituents to improve their neighbourhoods. It serves as a new channel for residents in Boston to engage with government and it is a new method for promoting municipal development.
Using the iPhone, CitizensConnect enables users to report service requests, such as pothole repair or graffiti clean-up, to the city of Boston. The application is free of charge for anyone to download.
When a constituent sees a problem she/he wants the city to respond to, she/he launches the app, selects the issue, shoots a photograph and presses ‘submit.’ Leveraging the iPhone’s built-in GPS and internet connection, the app instantaneously routes the issue to the appropriate city work queue. The eyesore spotted by the concerned citizen gets onto the to-do list of city employees.
When the work is completed, CitizensConnect provides the citizen with a text message from the city administration. Meanwhile, the citizen can track her/his impact through a built-in map that shows the requests made, and that indicates whether the problem has been addressed. Applications for other platforms will be released based on the success of the current initiative.
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The German Parliament (Deutscher Bundestag) is one of the first European parliaments to provide a free Parliament App that makes mobile content easier to access than ever. This app provides mobile internet connections for iPhone, iPad and iPod touch.
With this app, users can access the latest news from the German Parliament at any time, even while on the move, or find out quickly and easily about members of parliament and parliamentary committees, even when not connected to the internet.
Version 1.1 also offers an option during plenary sessions of the German Parliament with live audio streams of speeches by M.P.’s or by members of government. By providing this mobile application as part of its mobile internet package, the German Parliament App aims to enhance transparency of the political process.
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